Privacy Policy for

We at and BuildingGreen, LLC as a whole, are committed to respecting your privacy. As a community-oriented website and a paid resource for valuable building-related information, we collect personal information to serve you as customers. We recognize that the personally identifiable information we may collect—including name, address, email address, and credit card information—needs to be protected. This privacy policy will inform you of what personally identifiable information or personal information we may collect from you when you visit our websites, sign up for our resources, or purchase subscriptions, books, and other products from our store. The policy also explains how we use such information.

Collected Information

What information do you collect about me?

We collect personal information when you order products, or register for our discussion forums, or enter a contest or sweepstakes. We also collect information about the recipients of your gifts if you place a gift order. Gathering this information allows us to fulfill your orders and improve your experience at the website. All personal information is handled with the utmost discretion.

We collect personal information in the following areas:

Order Processing:

When you place an order with us, we collect personally identifiable information such as your name, street address, email address, and credit card information. (We may also collect your phone number and fax number if supplied.) This information helps us to contact you with any questions about your order and to fulfill your order accurately. We also use this information to let you know about related products that may be of interest to you.


When you register as a user of the website, we collect the same information as outlined above in “order processing.” 

Registering allows us to verify the identity of participants in our user forums, and it provides you with the opportunity to receive notification of items that we believe you will be interested in.

What other kinds of information do you collect?

Besides the personal information outlined in the previous section, we also collect certain information from our sites on an aggregate level.

We conduct surveys and other polls to learn the interests and opinions of our visitors in order to improve our Web site’s performance and communication. While we might respond to you directly about a comment or rating you provide via a survey, we will only store and refer later to aggregated data about survey responses generally.

We may collect, on an aggregate level, information such as your service provider, your browser type, your operating system, and information about your visits to our Web site. By obtaining this information, we can better ensure that all the features we provide are tested thoroughly and operate effectively.

Finally, we may track responses to our promotions and communications in order to serve you better.

We do our best to maintain the accuracy of the personal information you supply to us; we provide tools that allow you to review and update your personal information.

The goal of the website is to bring to you information, features, and products that you appreciate. We analyze the data from our site and surveys to ensure that this goal is being accomplished.

With whom do you share my information?

We do not sell the list of customer/member email addresses to any other companies. 

We may need to access your information in order to fulfill your order. We may also or to notify you via email or through the mail of other BuildingGreen, LLC products that you may be interested in. If you prefer not to receive these notifications, please call customer service at 800-861-0954 Monday – Friday 9:00 AM to 6:00 PM Eastern Time.

From time to time, we may make the list of BuildingGreen, LLC customer names and postal addresses only(but never email addresses), available to outside companies whose products or services we feel might be of some interest to you. If you do not wish to be on this mailing list, please speak to a customer service representative at 800-861-0954 Monday – Friday 9:00 AM to 6:00 PM Eastern Time.

How can I update or correct my account information?

To change your address, please speak to a customer service representative at 800-861-0954 Monday – Friday 9:00 AM to 6:00 PM Eastern Time.

Email Addresses

If I give you my email address, will you sell it?

We do not sell or rent the list of customer/member email addresses to any other companies. 

We do not sell your email address to outside companies.

There are several places on the website where we ask for your email address. We use email to send you an order confirmation for purchases made at the website. These are sent automatically as a service to you. When you send us an email about a particular question, we will respond via email.

We also offer email updates about new or noteworthy items from and BuildingGreen, LLC. With each email update or announcementing, you will have the opportunity to opt out of receiving further emails announcing products or servicesings. If you're a discussion forums member, you may receive occasional updates about your forum account or activity on the forums.

How do I opt out from 3rd Parties mailings?

If you do not wish for us to share your name and postal address with outside companies, please call 800-861-0954 Monday – Friday 9:00 AM to 6:00 PM Eastern Time.

Do you send promotional emails?

Yes, we do send promotional emails. We are careful to send only notifications that we feel you will be interested in. These updates highlight new or noteworthy items from or BuildingGreen, LLC. These emails might notify you of an upcoming event that BuildingGreen, LLC is attending, a noteworthy product, or a new feature on our site. If you prefer not to receive these emails, please use the opt-out option on the email you receive from us.

How do I opt out of or in to your emailings?

If you have registered on our website, you will find checkboxes on our registration page that allow you to choose the interest areas that appeal to you. When you check the box(es), you will receive emails in those categories. If you join but do not check a category box, you will only receive emails that we send to our entire email list.

You can choose to discontinue future email messages from and BuildingGreen, LLC by using the opt-out option contained in the email message you receive from us.

Site & Security Questions

Does your site use cookies?

A "cookie" is a small file sent to your computer by a web server.

Cookies allow our system to count you as a visitor to our Web site and to identify you when you log in so you are recognized as a returning participant and can receive any benefits that apply to you.

Cookies are also beneficial in the shopping process because they keep track of what you have put in the cart. We use cookies in the registration process and in the discussion forums. We also use cookies to evaluate the effectiveness of our website as well as promotions and communications.

How do you protect my credit card and other personal information?

BuildingGreen, LLC has a commitment to online security. We have put in place physical, electronic, and managerial procedures to protect the data we collect from you online.

Therefore, you can feel secure when you place an order on our websites. To further ensure the safety of your information, please protect your user name and password.

Is there anything I should know when using your discussion forums?

The discussion forums are a valuable source of community wisdom. Please keep in mind that any information that is disclosed in these areas becomes public information and you should exercise caution when deciding to disclose your personal information.

Does your site link to other companies’ Web sites?

In the “Resources” sections of our website, in our articles, and through links placed throughout the site, we link to other Web sites. You should carefully read the privacy policies of these companies. Every company has different practices regarding data collection, use of that information, and disclosure policies. (Please note that we provide links as a service to our readers; we do not necessarily imply an endorsement of that site.)

We do not pass along any personal information when you link to other sites.

If your privacy policy changes, how will I know?

Should any area of our privacy policy change, we will post it under this portion of our website.

Copyright 2014 – BuildingGreen, Inc.