CI-2009 IEQpc44: Ergonomics strategy

  • Good Ergonomics Important for Worker Health, and Productivity

    This pilot credit is based off the existing LEED interpretationLEED Interpretations are official answers to technical inquiries about implementing LEED on a project. They help people understand how their projects can meet LEED requirements and provide clarity on existing options. LEED Interpretations are to be used by any project certifying under an applicable rating system. All project teams are required to adhere to all LEED Interpretations posted before their registration date. This also applies to other addenda. Adherence to rulings posted after a project registers is optional, but strongly encouraged. LEED Interpretations are published in a searchable database at usgbc.org. for Commercial Interiors.  It is designed to explain the importance of ergonomics for worker health and productivity.

    Credit Submittals

    General

    1. Register for Pilot Credit(s) here
    2. Register a username at LEEDuser.com, and participate in online forum
    3. Submit feedback survey; supply PDF of your survey/confirmation of completion with credit documentation

    Credit Specific

    1. Strategic plan for a comprehensive ergonomics strategy outling how each of the four items will be achieved
    2. Document the two education sessions
    3. Example follow up survey

    Additional Questions

    1. Do the referenced standards adequately address all of the ergonomics needs in your facility?
    2. How difficult was it to document this credit?
    3. Did your business already have an ergonomics strategy in place?  If so, how did it relate to these requirements?

     

  • USGBC

    Excerpted from LEED 2009 for Commercial Interiors

    IEQ Pilot Credit 44: Ergonomics approach for computer users

    Intent

    To improve occupant well-being (human health, sustainability and performance) through integration of ergonomics principles, specifically in the design of work spaces for all computer users*.

    *Computer users are defined here as full time equivalent staff that utilize a computer for more than 50% of their workday. Occupants that are not computer users are encouraged to be included in the ergonomics strategy but not required.

    Requirements

    1. During the conceptual or schematic design phases:

      • Engage an Ergonomist or Health and Safety Specialist to assist in the development of the ergonomics strategy
      • Make a commitment to integrate ergonomics principles into the overall design
    2. The Ergonomist or Health and Safety Specialist, in conjunction with the client, must develop a description of the ergonomics strategy that will be implemented and include the following:
      • Statement identifying the goals of the ergonomics strategy
      • Description of occupant needs, including occupant characteristics and/or demographics, tasks, and machines, equipment, tools and work aids (METWA’s) used to perform these tasks.
      • Process for selecting workstation layouts and furnishings based on relevant standards or guidelines. For computer workstations, refer to one or more of the following (or the most up-to-date versions of the following) :
        • BIFMA G1-2013
        • ANSI/HFES 100-2007
        • CSA Z412-00 (R2011)
        • ISO 9241-5:1998
      • Education program for move-in and during ongoing operations
      • Process for evaluating and maintaining occupant well-being upon move-in and during ongoing operations to ensure the ergonomics strategy goals are being met. Select appropriate metrics and/or measurements for this evaluation, the evaluation frequency, and how soon after implementation the process will begin.

    General Pilot Documentation Requirements

    Register for the pilot credit

    Credits 1-14

    Credits 15-27

    Credits 28-42

    Credits 43-56

    Credits 57-67

    Credits 68-82

    Credits 83-103

    Credit specific:
    1. Confirmation that an Ergonomist or Health and Safety Specialist was utilized for the project.
    2. Written commitment from the owner or owner’s representative that the ergonomics strategy will be implemented
    3. Detailed description of the ergonomics strategy, including the following:
      • goals of the ergonomics strategy
      • process to define occupant needs
      • standard/guideline(s) that will be used to inform design options/selections
      • design layouts, options, and cut sheets for the product selections
      • education program
      • ergonomics process that will be used for maintaining occupant well-being
    Summary of Changes
    • 1/27/2016:

      Revised pilot credit name and refined scope to primarily address computer users

      Added requirement to consider ergonomics early in the design process, and engage an ergonomist or health and safety specialist.

      Updated ergonomics standards and guidelines

      Education program must address ongoing operations in addition to upon move-in.

      Ergonomics strategy must include ergonomics process that will be used for maintaining occupant well-being

      Updated credit-specific submittals





40 Comments

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Angelica Ospina Alvarado
Apr 14 2016
LEEDuser Member
565 Thumbs Up

Documenting the Pilot Credit with International Standards

Project Location: Colombia

My project is located in Colombia and I had some trouble finding information about the possibility of using Standards from outside the US in the documentation of the Pilot Credit 44: Ergonomics Strategy. The Colombian National authority in charge of the certification and regulation of technical standards produced two documents regarding ergonomics that are linked in many ways to the ones referenced in the credit requirements. However it was necessary to communicate via e-mail with a GBCIThe Green Building Certification Institute (GBCI) manages Leadership in Energy and Environmental Design (LEED) building certification and professional accreditation processes. It was established in 2008 with support from the U.S. Green Building Council (USGBC). representative in order to recieve guidance regarding this topic. Is there any information available in the credit library or any different resources that may help future applicants to this credit outside of the US?

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Larissa Oaks Specialist, LEED , USGBC Apr 15 2016 LEEDuser Expert 1064 Thumbs Up

HI Angelica,
Great question! The pilot credit does give the project team the flexibility to select ergonomic standards that are most applicable for the project, even if they aren't included in the credit language. The standards referenced in the credit language are not an exhaustive list but a good start for most projects. If there are other relevant standards or resources for international projects we can certainly include them in the credit language or the resources section for this credit. Thanks for bringing this to our attention!

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Viki Too Environmental Consultant BeeXergy Consulting Limited
Jan 21 2016
Guest
7 Thumbs Up

Participate in LEEDuser Pilot Credit Forum

Project Location: China

Hi everyone,

I have a silly question. For the evidence of participating in LEEDuser Pilot Credit Forum, what document could show this action? Do I have to post comment here and provide the screen capture to demonstrate the participation? Or just vote for the comment which I agree? Your kind reply is really appreciate.

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Batya Metalitz Technical Director, LEED, USGBC Jan 21 2016 LEEDuser Expert 3178 Thumbs Up

Hi Viki

You will be asked about your LEEDuser participation in the pilot credit survey. You do not need to provide any LEEDuser related documentation beyond that.

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Ben Campbell
Jan 13 2016
Guest
4 Thumbs Up

Credit requirement language

Project Location: Canada

Has anyone else experienced that the pilot credit requirement language is vague in spots? Namely, the fact that 2 education sessions are required, and a follow-up survey, is not covered or elaborated on except that they are listed as required submittals.

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Jean-Baptiste SARFATI Environmental adviser - LEED AP ID+C Astrance
May 21 2015
Guest
28 Thumbs Up

satisfaction surveys - Ergonomics strategy

Project Location: France

Are there standardized satisfaction surveys for ergonomics workstations in a store ?
We would like to evaluate METWAs, furnishings, and accessories to ensure they continue to meet the diversity of occupant needs and contribute to on-going risk reduction for work-related musculoskeletal disorders as requested in the pilot credit.
Thanks for your reply.

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Katie Cervenec
Mar 30 2015
Guest
10 Thumbs Up

LEED Ergonomic Credit

Project Location: United States

Does anyone have any tips for getting the building occupants excited about participating in the ergonomic credit and learning about their new ergonomic features in their building?

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Kena David Sustainability Manager, BCCI Construction Company Dec 30 2015 LEEDuser Member 8 Thumbs Up

Hi Katie,
Not sure if you found any ideas, but we had success by organizing a lunch and learn about our new ergonomic chairs. The chair representative demonstrated the product's ergonomic features, and told our employees about the benefits of working at an ergonomic workstation. By offering a community-oriented demonstration, employees felt more inclined to chime in with their questions than scheduling a one-on-one with an ergonomic specialist. Hope this helps - good luck!

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Lisa Marshall Ecological Building Strategies
Apr 09 2014
Guest
92 Thumbs Up

Ergonomic Strategy - 75% ergonomic workstations

I recently had a reviewer request a compliance calculation confirming that at least 75% of the tenant occupants have an ergonomic workstation. I do not see this listed anywhere as a requirement. I have a copy of the Pilot credit for Ergonomics and I also found the Ergonomic Strategy currently listed on USGBC website, neither references this requirement. My understanding is that after going through an ergonomic study and based on need, an employee would be furnished ergonomic workstation/METWA's to improve the employees work space. Do you know of any newer list of requirements for this Innovation credit?

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Larissa Oaks Specialist, LEED , USGBC Apr 09 2014 LEEDuser Expert 1064 Thumbs Up

Hi Lisa,
Did you see the language specific to Existing Building projects?
From the credit library on usgbc.org, if you select LEED for Existing Buildings and LEED 2009, and search on ergonomics you will see the pilot credit language. Direct link is: http://www.usgbc.org/node/2606917?return=/credits/existing-buildings/v2009

The language doesn't exactly say 75% of tenants occupants must have ergonomic workstation, but the ergonomic policy must cover at least 75% of the workers.

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Lisa Marshall Ecological Building Strategies Apr 11 2014 Guest 92 Thumbs Up

Yes, that is the language I have been using and I haven't been asked to provide ergonomic workstations for 75% of building occupants before. I also haven't read that language to imply that is was required. Luckily this project has adjustable height desks, therefore I believe this would comply, but I am not certain. If this means sit/stand desks, we wouldn't comply.

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BKSK Architect BKSK Architects
Jul 15 2013
LEEDuser Member
1029 Thumbs Up

Ergonomics Guidelines Clarification

In reference to "developing a comprehensive ergonomics strategy" - the Credit Language states that:

"Project teams must consult current ergonomics standards and guidelines relevant to the tasks that will be performed in the building. For computer workstations, these include BIFMA G1-2002 (to be superseded by BIFMA G1-2007 when balloted), AN-SI/HFES 100-2007, and CSA Z412-00 (R2005). For non-computer workstations these include Z1004-09, OSHA 3192-05N(2004) and OSHA 3182 (revised 2009)"

Does this mean that all task furniture to be used in the project must meet all the recommendations and requirements of all of these standards?

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Larissa Oaks Specialist, LEED , USGBC Nov 25 2013 LEEDuser Expert 1064 Thumbs Up

Hi,
The task furniture does not need to meet the recommendations and requirements of all of the standards. Rather, the standards and guidelines should be reviewed for applicability, incorporated into the design as appropriate, and used to demonstrate that key interrelated ergonomic principles were incorporated into the interior design to facilitate occupant well-being (health, performance, and satisfaction).

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Yuanguang Li Project director, Atkins Nov 27 2013 Guest 18 Thumbs Up

The mentioned standards could be a good reference when the project has all the related equipment. Owing to the fact that the actual project conditions vary from working type, region, company culture, etc, the tailored ergonomics standard should be developed beyond the mentioned one. In addition, some companies pay special attention to the employees working health and have cumulative wisdom from years of experience, and come up with best practice of ergonomics, and could be more strict and applicable than the mentioned standards in some areas.
The Pilot credit is allowing more practices to be come up and make the requirements more human-centered and applicable.

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Krystle Thomsen Assistant Project Manager Blue Cross Blue Shield of Massachusetts
Mar 22 2013
LEEDuser Member
45 Thumbs Up

Ergonomics Strategy IEQpc44 - Question on CIR 2238 Wording

When I was researching this credit, I used CIRCredit Interpretation Ruling. Used by design team members experiencing difficulties in the application of a LEED prerequisite or credit to a project. Typically, difficulties arise when specific issues are not directly addressed by LEED information/guide 2283. Under requirements, it states that the "strategy must include the five components listed below". I only see 4, unless there was a typo in the CIR itself. Can someone help me find out the 5th requirement (is there even one)?

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Tristan Roberts LEED AP BD+C, Editorial Director – LEEDuser, BuildingGreen, Inc. Mar 22 2013 LEEDuser Moderator

Krystie, it looks to me like a typo. I can only see items labeled from 1 to 4 in Interpretation 2283. There are some sub-components labeled a to e, but that seems different.

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Larissa Oaks Specialist, LEED , USGBC Nov 25 2013 LEEDuser Expert 1064 Thumbs Up

Hi Krystie,
It is a typo, there are only four requirements. The LEED interpretationLEED Interpretations are official answers to technical inquiries about implementing LEED on a project. They help people understand how their projects can meet LEED requirements and provide clarity on existing options. LEED Interpretations are to be used by any project certifying under an applicable rating system. All project teams are required to adhere to all LEED Interpretations posted before their registration date. This also applies to other addenda. Adherence to rulings posted after a project registers is optional, but strongly encouraged. LEED Interpretations are published in a searchable database at usgbc.org. has been updated. Thanks!

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Joanna Paull
Feb 13 2013
Guest
37 Thumbs Up

the next step in ergonomic excellence

I just wanted to check in with all you bright folks about strategies that are on the up and up. Our project was inclusive of adjustable task seating, full articulating equipment and adjustable task lighting....but what else have you gotten positive feedback for that is not part of our quintessential designer's checklist just yet?

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Zhengqian Cai Faithful+Gould, ATKINS May 06 2013 Guest 44 Thumbs Up

You may also want to have some small ergo equipment in stock for your employees' usage, like, Ergo Laptop Stand, Mouse Pad with Wrist Support. In addition, the regular ergo training and feedback survey from employees are necessary.

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Melissa Wackerle Sustainability Manager The Beck Group
Nov 05 2012
Guest
198 Thumbs Up

Feedback Survey

Where can I get a copy of the feedback survey? The link above is broken. Thanks in advance.

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Tristan Roberts LEED AP BD+C, Editorial Director – LEEDuser, BuildingGreen, Inc. Nov 05 2012 LEEDuser Moderator

Melissa, the link is working fine for me. Try again, or let me know what happens when you click on it?

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Melissa Wackerle Sustainability Manager, The Beck Group Nov 21 2012 Guest 198 Thumbs Up

Ah. The problem was that I was linking through Firefox. It worked fine from Internet Explorer.

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SmithGroupJJR IP
Oct 18 2012
LEEDuser Member
338 Thumbs Up

Documenting the two education sessions

How have people been documenting the two education sessions? Are we to document the material that will be used in future education sessions? Because this is a new construction project the building will not be occupied and therefore the education sessions will not occur until after we submit the credits.

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Chloe Bendistis Sustainability Project Manager, The Sheward Partnership, LLC Oct 18 2012 Guest 260 Thumbs Up

You are correct. The educational programs shall occur during occupancy, so it is an "on your honor" requirement to implement them after LEED certification is complete. Similar to the thermal comfort survey. We had this pilot credit awarded recently. We provided a detailed narrative describing how the educational programs will be implemented. Also, we noted anticipated dates of implementation. Here are a few examples. (1) A welcome packet shall be emailed to each employee upon arrival to the new space with video tutorials on how to adjust their tools; (2) HR provides monthly educational sessions with employees and one of the sessions shall be focused on ergonomics; (3) Trained ergonomist shall lead classroom-style ergonomics training followed by individualized workstation fittings.

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Julia Duhart Project Manager, Braun & Steidl Architects Jun 10 2013 Guest 58 Thumbs Up

This is really helpful, I had the same question. Another question I have is does the furniture have to meet all three standards listed, BIFMA, ANSI & CFA?

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Melissa Wackerle Sustainability Manager The Beck Group
Aug 07 2012
Guest
198 Thumbs Up

LEED Online/Adobe Forms for Pilot Credits

Has the USGBC/GBCIThe Green Building Certification Institute (GBCI) manages Leadership in Energy and Environmental Design (LEED) building certification and professional accreditation processes. It was established in 2008 with support from the U.S. Green Building Council (USGBC). developed LEED Online forms for these pilot credits? I didn't find any in the Pilot Credit Resources page on USGBC's website.

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Batya Metalitz Technical Director, LEED, USGBC Aug 08 2012 LEEDuser Expert 3178 Thumbs Up

Hi Melissa -

Pilot credits are submitted through the IDc1 form in LEED Online, so they don't have their own form. Instead, the items listed above (under General and Credit Specific) should be uploaded under IDc1 and will be reviewed as part of the standard project review. On the Resources page (http://www.usgbc.org/DisplayPage.aspx?CMSPageID=2515) you will find a link to registration and the survey though.

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Melissa Wackerle Sustainability Manager, The Beck Group Aug 08 2012 Guest 198 Thumbs Up

Thanks, Batya. I've documented many ID credits with the current form, but was hoping another template had been created to upload as support documentation. I registered for the Pilot credit a while back and will be sure to include that comment in the survey.

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Batya Metalitz Technical Director, LEED, USGBC Aug 08 2012 LEEDuser Expert 3178 Thumbs Up

Hopefully in the future we can standardize the pilot documentation more, but because pilot credits are so dynamic, it makes it difficult to develop forms for each one and keep up with the changes to the credits. That's why the documentation is more open ended. With standard LEED credits that type of form development takes many months of designing, building and testing.

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Kirstin Weikert
Jan 26 2012
LEEDuser Member
55 Thumbs Up

Pilot Credit #44 Ergonomics Strategy - Project Team learnings

Most of the documentation time was spent on creating tool and survey templates. A recommendation for the USGBC is to provide templates and forms under Credit Resources for future project teams.

During design development phase, ask the manufacturers of Workstations and Task Chairs to show how their products compare to the ergonomic standards. Our team found that BIFMA G1-2002 and ANSI 100-2007 standards were more commonly found in task chair product literature and brochures vs. workstations product literature. Other reference standards were not identified at all in any product brochures

Select best products using the products comparison to the ergonomic standards. And then use it as an LEED Documentation exhibit.

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Chloe Bendistis Sustainability Project Manager, The Sheward Partnership, LLC Feb 29 2012 Guest 260 Thumbs Up

In response to Kristin's post, it can be very time consuming to develop the survey, but there are some established tools out there. Definitely check out the website for Cornell University's Human Factors and Ergonomics Research Group (CHFERG), directed by Professor Alan Hedge.

http://ergo.human.cornell.edu/default.htm

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BKSK Architect BKSK Architects Jul 15 2013 LEEDuser Member 1029 Thumbs Up

Are project teams expected to create completely new user feedback surveys - or is it allowable to use existing surveys - like those provided by Cornell University - so long as they are applicable to the project's specific user groups and activities?

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Cindy Davis Associate Vice President CallisonRTKL
Jan 16 2012
LEEDuser Member
303 Thumbs Up

Pilot Credit #44 Ergonomics Strategy - wall /work surface ratio

I received a second review comment “Documentation demonstrating that on-site measurements or product data for finishes to demonstrate an average wall-surface-to-work surface illuminance ratio does not exceed 3:1 has not been provided.” In the Pilot Credit #44 credit requirements, I never saw a request for this information to be provided as part of the pilot credit requirements and I am unclear how to provide this. Any recommendations?

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Cindy Davis Associate Vice President CallisonRTKL
Jan 16 2012
LEEDuser Member
303 Thumbs Up

Pilot Credit #44 Ergonomics Strategy - LEED User registration

I received a comment back from our LEED preliminary design review that the 'reviewer' is unclear if the project team representative (me) has registered with LEEDuser, since a completed survey has not been provided.” Yet I had provided them two emails one of which was the “LEED Pilot Credit Confirmation” email as well as the email “Pilot Credit Survey Confirmation” email both of which I received from you – pilot@usgbc.org along with my documentation. Both of these emails were provided as documentation showing my participation in the LEEDuser and the Pilot Credit program. I never got an actual copy of the survey I completed. Is that what they are asking for? I don’t know how to obtain that. Please advise.

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Batya Metalitz Technical Director, LEED, USGBC Jan 27 2012 LEEDuser Expert 3178 Thumbs Up

Cindy, sorry for the confusion with this. Your documentation was correct and hopefully future projects will not run into the same issue.

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Cindy Davis Associate Vice President, CallisonRTKL Jan 27 2012 LEEDuser Member 303 Thumbs Up

Thanks Batya!
Any chance you might have any advice or guidance for the other review comment above regarding the Ergonomics Strategy? Seems like the Reviewer's comment/request is much more related to the Pilot Credit #22 - Indoor Quality Lighting. I do understand the relevance due to glare, but providing an illuminance ratio was never mentioned in the credit requirements.

Thanks again,

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Batya Metalitz Technical Director, LEED, USGBC Jan 30 2012 LEEDuser Expert 3178 Thumbs Up

Hi Cindy, this has also been corrected, you're in the first few projects to document this pilot credit and the review language was inaccurate, but hopefully you'll find these issues are corrected now. Thanks for your patience!

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Cindy Davis Associate Vice President, CallisonRTKL Jan 30 2012 LEEDuser Member 303 Thumbs Up

Thanks Batya,
Can you clarify where these actual corrections to the reviewer's comments are being posted or made? I'm not seeing it posted to my LEED Online project site.

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Zhengqian Cai Faithful+Gould, ATKINS May 06 2013 Guest 44 Thumbs Up

I have the same problem and will try to clarify it for the final review.

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Linda Miller Principal Ergonomist EWI Works
Sep 22 2011
Guest
32 Thumbs Up

LEED and Ergonomics

Seeking your Input:

Does your organization have a policy pertaining to Leadership in Energy and Environmental Design (LEED)? This study may be for you, we are examining how ergonomics is connected to the LEED certification process.

Study Purpose: A doctoral student from Boston University is examining the link between ergonomics and LEED certification in both Canada and the United States.

The study is exploratory in nature, using survey and interview methods. The primary focus will be to determine why project managers did not apply for the innovation in design credit for an office ergonomics strategy in past LEED accredited projects. The goal is to better understand why individuals are not applying for the credit so that an education and training program can be designed to increase participation in the future.

Click on the following link to gain more information pertaining to the study:

https://www.surveymonkey.com/s/VGBNHKC

If you have any questions please contact:

Linda Miller, OT MEDes, OTD (Candidate Boston University)

780-436-0024

llmiller@bu.edu

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