You’ll lay the groundwork for this credit by developing a green cleaningGreen cleaning is the use of cleaning products and practices that have lower environmental impacts and more positive indoor air quality impacts than conventional products and practices. policy under the prerequisite IEQp3. This credit simply involves expanding the policy that you’re already required to develop.
All teams should pursue this credit—all you need to do is add a few elements to your green cleaning policy, submit a few extra pieces of documentation, and ensure successful implementation of both the policy and program during the performance period. It may help to think of the green cleaning program requirements as additional components of your green cleaning policy.
Your best bet is to create the policy and the program document all at once—and do it early in the LEED process. There are multiple reasons why it’s a good idea to keep your work for this credit (the cleaning program) closely tied to your work on the prerequisite (the cleaning policy).
Creating one single document that encompasses both the policy and the program will give you a valuable reference point for staff to consult when questions arise. It will also streamline the amount of work that you must do for this credit, since many of the credit requirements overlap with those of the prerequisite.
While the prerequisite IEQp3 is limited in scope to the areas of the building under the management’s control, this credit must be applied to 90% of the project building. This means that your cleaning program must be instated throughout the vast majority of the building, including tenant spaces.
Developing a green cleaning program under this credit does not require you to attempt IEQc3.3: Green Cleaning—Purchase of Sustainable Cleaning Products and Materials or IEQc3.4: Green Cleaning—Sustainable Cleaning Equipment.
Like the green cleaning policy prerequisite, this credit simply requires you to formalize your intentions for green cleaning in a written document. Actual performance in these areas of green cleaning is not required for this credit—that’s the purpose of IEQc3.3 and IEQc3.4.
This credit doesn’t require that projects purchase chemical dilution control equipment. But the intent of the credit is to minimize the use of all chemicals, including those that meet sustainability criteria listed under IEQc3.3, by introducing appropriate dilution systems into the plan. Proper use of concentrates reduces overuse of cleaning chemicals, saves money, reduces waste from packaging and minimizes the risk of improper storage and spills. If your project doesn't have one of these systems, your plan should either indicate a timeline for adopting the dilution system or thoroughly describe how your chemical management procedures still meet the intent of the credit.
If you can show a campus-wide high performance green cleaning program that complies with the credit requirements then there shouldn’t be any issues. Make sure that plan addresses any sub-sets of green cleaning habits specific to your project building. See the LEED Application Guide for Multiple Buildings and On‐Campus Building Projects.
To write a program that will work for your building, take stock of what you already have implemented and identify where you will need to improve or change your practices to meet the requirements.
Consider incorporating all of the components of a green cleaning policy and a green cleaning program into one comprehensive policy-program document. You can find a template for this in the Documentation Toolkit.
Evaluate your project building's current cleaning-related practices, procedures, and methods. You will need to work with the various managers responsible for individual components of the cleaning program in order to evaluate the following.
To evaluate your standard operating procedures, obtain a copy of the current procedures and review them. If you’ve never formalized your procedures, consider ways that you might minimize toxic chemical applications and the use of energy-intensive equipment.
Ultimately you may have to revamp your procedures to reflect core principles of green cleaning, including the following.
To evaluate your strategies for using chemical concentrates and dilution systems, work with the management of the cleaning program to determine whether they use such systems. If they don’t, work with them to identify opportunities for using chemical concentrates and work with suppliers to bring in several options for a trial run before you commit to a single system.
To evaluate your strategies for promoting hand hygiene, determine whether your soaps currently contain antimicrobial agents (other than as a preservative). If they do contain anti-microbial agents, work with your supplier to identify a hand soap that does not contain antimicrobial agents. Other strategies include educating staff about proper hand cleaning and providing occupants with hand sanitizers.
To evaluate your methods for handling and storing cleaning chemicals, ask the personnel in charge about their current practices. If you find that some of these existing practices can be improved, work with management to alter their practices.
To evaluate your training curriculum for cleaning personnel, find out what trainings the personnel currently attend (your vendor or the management may have records of the trainings).
If you find that cleaning personnel do not receive regular trainings, work with management to institute regular trainings that address the specific products, equipment, and procedures used in your project building; the environmental and health issues associated with the chemicals, materials and equipment they are using; and personnel responsibilities and management expectations as they relate to the green cleaning program.
To evaluate how you collect occupants’ feedback on the green cleaning program, talk to management to determine how this is done.
In many cases, you’ll find that the work order system is the best way to collect and respond to occupant feedback about the cleaning program. This type of system certainly meets the credit requirements.
To determine how you evaluate new technologies, procedures, and processes, discuss strategies with your vendor and suppliers, as they often have ways of keeping abreast of the latest technologies.
Focus on evaluating your current practices for sustainability opportunities. Rather than limiting your process by merely comparing your program to LEED requirements, think more broadly about ways to expand and improve.
Determine the necessary changes and establish who will be responsible for making them. For example, in some buildings, one staff member is in charge of purchasing, while another oversees the cleaning crew. Depending on the size and scale of your project building, there may be one or several responsible parties.
In a multi-tenant building where the tenants are responsible for their own cleaning programs, complying with this credit requires coordination with tenant cleaning services, as the green cleaning program must be implemented in at least 90% of the occupied areas.
This credit overlaps a great deal with the requirements of IEQp3: Green Cleaning Policy. Project teams often deal with the overlap by developing one document that addresses both policy requirements and the green cleaning program credit.
Cleaning contracts should include explicit language describing the contractor's role and your expectations for vendor contributions to LEED documentation.
The requirement to have an "appropriate staffing plan" is fairly vague. To meet this requirement, the project team should document that they have an appropriate amount of staff time for staff trained in the green cleaning procedures used in the building—this will vary by building and the nature of its cleaning program.
Your green cleaning policy must meet the minimum content requirements for LEED policies and programs. Keep in mind that to achieve both the prerequisite and credit, you need to include all of the required components of both policies and plans.
The LEED EBOM Policy and Program Model lays out all of the required components of the policies, plans, and programs that you develop and write as part of your documentation. Because you are creating a comprehensive document that covers the prerequisite (policy) requirements and credit (program) requirements, you will want to include all of the components for each of these types of documents, including:
Although many elements of green cleaning policies and programs are directly transferable between projects, the expectation is that they will be building-specific—don’t expect to simply cut and paste from another project submission or have a vendor deliver a complete documentation package.
Your green cleaning policy and program should be created by in-house staff and vendor representatives familiar with, and responsible for, the process of maintaining the project site. Consequently, there should be minimal cost associated with creating the documentation—other than the time commitment of the personnel involved.
Revising vendor contracts and implementing environmental best management practices also should entail only minimal cost.
Green cleaning products are readily available and generally cost-neutral compared to conventional products.
Be sure to specifically address all of the following issues in your comprehensive green cleaningGreen cleaning is the use of cleaning products and practices that have lower environmental impacts and more positive indoor air quality impacts than conventional products and practices. document:
Contractors involved with various elements of your green cleaning policy and program should carry out their tasks according to their contracts and report all relevant activities to building management.
The staff responsible for overseeing the green cleaning policy and program should communicate regularly with all service providers, review product and equipment orders, and conduct regular inspections and evaluations to ensure that the policy is functioning as intended.
The building management team should review all practices and products prior to contract renewal with cleaning service providers (typically annually) to identify opportunities for improvement and expansion of environmentally friendly practices.
Keep up with emerging products and technologies that may enhance your project building’s green cleaning strategy and revise your cleaning strategies accordingly.
Excerpted from LEED 2009 for Existing Buildings: Operations & Maintenance
To reduce the exposure of building occupants and maintenance personnel to potentially hazardous chemical, biological and particulate contaminants, which adversely affect air quality, human health, building finishes, building systems and the environment.
Have in place during the performance period a high-performance cleaning program, supported by a green cleaningGreen cleaning is the use of cleaning products and practices that have lower environmental impacts and more positive indoor air quality impacts than conventional products and practices. policy (IEQ Prerequisite 3: Green Cleaning Policy), that addresses the following:
Have in place during the performance period a high-performance cleaning program, supported by policy, staffing plans, standard operating procedures and storage procedures that address sustainable and effective cleaning and hard floor maintenance.
Database of EcoLogo-certified products.
Database of Green Seal-certified products, including paper products, cleaning chemicals and hand soap.
This USGBC publication focuses on operations and maintenance best practices and sustainable policies addressed by LEED-EBOMEBOM is an acronym for Existing Buildings: Operations & Maintenance, one of the LEED 2009 rating sytems.. It includes useful resources for components of the green cleaningGreen cleaning is the use of cleaning products and practices that have lower environmental impacts and more positive indoor air quality impacts than conventional products and practices. program.
Lists the amounts of VOCsA volatile organic compounds (VOCs) is a carbon compound that vaporizes (becomes a gas) at normal room temperatures. VOCs contribute to air pollution directly and through atmospheric photochemical reactions (excluding carbon monoxide, carbon dioxide, carbonic acid, metallic carbides and carbonates, and ammonium carbonate) to produce secondary air pollutants, principally ozone and peroxyacetyl nitrate. allowable in various products according to the California Code of Regulations Standards Percent Volatile Organic Compound by Weight.
The Commonwealth of Pennsylvania’s Department of General Services has published a comprehensive Green Building Maintenance Manual. This manual includes chapters on cleaning procedures and cleaning product selection.
ISSA is an association of companies that manufacture, market, and distribute cleaning and maintenance products, equipment, and services. Its website provides information about the cleaning industry and cleaning technologies, including accidental release prevention, risk management planning, and green cleaningGreen cleaning is the use of cleaning products and practices that have lower environmental impacts and more positive indoor air quality impacts than conventional products and practices..
This spreadsheet categories dozens of specific space types according to how they should be applied under various IEQ credits. This document is essential if you have questions about how various unique space types should be treated.
Use this template as a guide for formalizing your green cleaningGreen cleaning is the use of cleaning products and practices that have lower environmental impacts and more positive indoor air quality impacts than conventional products and practices. practices into a comprehensive policy covering the requirements of IEQp3, IEQc3.1, and IEQc3.5.
This sample form includes tips demonstrating how to document IEQc3.1 in LEED Online.
The following links take you to the public, informational versions of the dynamic LEED Online forms for each EBOMEBOM is an acronym for Existing Buildings: Operations & Maintenance, one of the LEED 2009 rating sytems.-2009 IEQ credit. You'll need to fill out the live versions of these forms on LEED Online for each credit you hope to earn.
Version 4 forms (newest):
Version 3 forms:
These links are posted by LEEDuser with USGBC's permission. USGBC has certain usage restrictions for these forms; for more information, visit LEED Online and click "Sample Forms Download."
LEED EBOMEBOM is an acronym for Existing Buildings: Operations & Maintenance, one of the LEED 2009 rating sytems. does not appear to have any credit that requires direct exhaust areas that store chemicals such as a Janitor's closet might contain. Requirements for self closing doors and deck to deck partitions or a hard lid are also not included.
Previous LEED EB requirements were at this level in credit IEQc10.2. Am I missing something? Thanks!
This requirement was dropped from the LEED-EBOMEBOM is an acronym for Existing Buildings: Operations & Maintenance, one of the LEED 2009 rating sytems. program and isn't applicable to projects certifying under v2009. I believe it was removed as part of the effort to focus this Rating System more on operations and maintenance activities, and less on design elements set during D&C.
The LEED language is pretty vague on requirements for staff cleaning hours & training time, so we understand that it should be developed on a case by case basis per building/circumstances, but is there any guidance/rule of thumb for setting total staff cleaning time under typical conditions, as well as the annual training hours? We have a client that is trying to put generic language in a corporate cleaning manual that will cover a portfolio of many different buildings. Any help/guidance determining some generic or standard values is appreciated. Thanks!
I recommend stating that all maintenance staff will receive regular training. Set a minimum number of training hours annually that each employee should receive. Also, specify the topics that will be reviewed (hazards of use, disposal, and recycling of cleaning chemicals, dispensing equipment, and packaging). Include the subjects and frequency of the training sessions within your plan.
I understand you need to outline how you are going to keep the entrances clean, but is there any benefit to opting out of renting mats and instead buying them. Is there documentation to support that renting consumes more energy ie fuel from delivery trucks, harsh chemicals, amount of water etc... in favor for using energy efficient vacuums to clean the mats? Thank you!
Cailey, I'm not aware of documentation on this one way or the other. It does seem like a good in-house green cleaningGreen cleaning is the use of cleaning products and practices that have lower environmental impacts and more positive indoor air quality impacts than conventional products and practices. program would reduce environmental impacts by owning vs. renting.
If all of the janitorial cleaning solutions are Green Seal certified/meet the requirements of IEQc3.3 - Sustainable Cleaning Products and Materials, does this portion of the high performance cleaning plan apply to our project? Is the intent of the credit to minimize the use of all chemicals (Green Seal certified included) by introducing appropriate dilution systems into the plan? In essence, is the reference guide stating that all projects attempting this credit IEQc3.1 High Performance Cleaning Plan, must purchase and implement a chemical dilution control equipment/system for proper mixing proportions? Please help clarify.
Good question. LEED isn't requiring that projects purchase chemical dilution control equipment in order to get certified, but they are promoting it as a best practice that should be given serious consideration for a long-term high performance cleaning plan. Proper use of concentrates reduces over-use of cleaning chemicals, saves money, reduces waste from packaging and minimizes the risk of improper storage and spills. If your project doesn't have one of these systems, your plan should either indicate a timeline for adopting the dilution system or thoroughly describe how your chemical management procedures still meet the intent of the credit.
Thanks Jason. This sounds reasonable, as some of the products we have purchased are GS-37 AND compatible for chemical dispensing equipment. Others that were purchased prior to the plan are not GS-37 certified and do not have compatible chemical dispensing equipment. As the reference guide requires "appropriate dilution systems to minimize chemical use wherever possible" it seems that phasing out the use of the non-compatible chemicals and non-GS-37 chemicals in a long term plan would be the best.
Our university campus has a custodial department that purchases cleaning products and materials centrally for all of our buildings. We are employing a green cleaningGreen cleaning is the use of cleaning products and practices that have lower environmental impacts and more positive indoor air quality impacts than conventional products and practices. program and are considering adjusting it to comply with the requirements of LEED EBO&M. This seems like it would be in line with the intent of the green cleaning credits, but tracking how much of each product is used in a specific building would be impossible. Does the campus-wide scenario seem likely to satisfy?
If you can show a campus-wide green cleaningGreen cleaning is the use of cleaning products and practices that have lower environmental impacts and more positive indoor air quality impacts than conventional products and practices. policy that complies with LEED-EBOMEBOM is an acronym for Existing Buildings: Operations & Maintenance, one of the LEED 2009 rating sytems. requirements then I don't foresee any trouble with LEED compliance.
The one caveat I can think of is that you should demonstrate in some way that the specific project building gets the same green cleaning treatment as all the buildings. For example, if your policy were that 30% of cleaning product purchases were sustainable, but it happened for some logistical reason that 5% of the products actually used in the project building were sustainable, you wouldn't be meeting the credit intent or requirements.
I see no reaosn that a cleaning contractor cannot provide services on a 3 day per week basis, assuming a 5 day work week. As long as cleanliness levels are maintained at an APPA level of 3 or greater, do you know of any reason why this could not be implemented?
From the point of view of LEED, I don't see any obstacle to this. The credit doesn't require a certain number of days of cleaning per week, if that's what you're checking. I don't even think there's a requirement in LEED to maintain a specific APPA level, as you suggest. Am I missing something?
Thanks Tristan. IEQ Credit 3.2 in LEED EB O&M is based on achieving an APPA score of 3 or less. Facilities that score 2 or less can achieve an additional credit by way of exemplary performanceIn LEED, certain credits have established thresholds beyond basic credit achievement. Meeting these thresholds can earn additional points through Innovation in Design (ID) or Innovation in Operations (IO) points. As a general rule of thumb, ID credits for exemplary performance are awarded for doubling the credit requirements and/or achieving the next incremental percentage threshold. However, this rule varies on a case by case basis, so check the credit requirements.. This is referenced on page 437 of LEED EB O&M 2009.
Thanks again for your help.
Very true, I was thinking about the general cleaning program for IEQc3.1, not the APPA requirement under IEQc3.2.
My answer would still hold, though, that if you can maintain cleanliness with 3 cleanings a week, you're fine.
Link to a good commissioning information source:
Sustainability Operations Director, East Coast
The green cleaning program is the implementation piece of the policy prerequisite.
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